Over charged yet again!

Following a complaint I posted here for my January billing being incorrect I went to visit Autopage Head Office since nobody contacted me after my complaint. The generic reply received, which clearly is a copy and paste since it was addressed to somebody else did not lead to anything. <br> During my \store visit"I was told that my complaint is \""correct\"" and that they didn't know why these charges were on my account. I was promised that this will be resolved and that the amount I overpaid will be credited and deducted from my next debit order. Surprise surprise"