Over Charge and Inaccurate information on *141*1#

During the past few months neither myself nor my family members have changed our usage habits, as we have WIFI at home and once we arrive home, all of us utilize the wifi facility.<br> Suddenly last month, my sons' s MTN bundle, which is supposed to be capped at R0.00, as I provide a 500mb bundle included in the monthly subscription, was charge an additional R764.00 for alleged usage of DATA. How is this possible if I have a R0.00 cap on the Data Charge.<br> Another anomoly has arisen since then then, Suddenly, my ****le, which I utilizie solely for the purposes of sending emails and downloading same, I have now been informed has a charge of some R1000 for out of bundle usage.<br> This is absurd to say the very least.<br> Perhaps, due to the currently financial situation and the possible reneging of some of the less disciplined clients, the company needs to recover their shortfall from clients whom they believe will simply pay up.<br> I have send the first query to the Rink Street Port Elizabeth Branch some weeks back and the second query more recently, however, to date these have not been responded to. Also....do not believe your enquiry to *141*1#....by their own admission this not always accurate