OUT OF DATA BUNDLE EXPLOITATION

To Whom it may concern. I contacted AUTOPAGE to ask them to softblock my data Sim once it reaches its OUT of bundle Rate. Do you think it is possible? How is it possible that no 1. They cannot activate a My Limit Service on a Data Contract, no 2. They cannot issue a warning via SMS or Email to advise that a client is out of Bundle? Further more, They are unable to advise on how this data was accumulated or which websites or how the data was accessed. This exploitation of Customer Service is unacceptable and I will be pursuing this matter further. I have received a Bill of in excess of R4000 on an account that averages R2000. How is this justified as nothing has changed on my device or type of usage?!?!? They Say that they cant block data or send advise when we are out of Bundle, However, AFRIHOST and AXXESS both offer contracts that can be Run month to month and send you warning alerts at various Percentage stages when approaching out of Bundle stages. I really feel Hard done by..... Further more, I logged onto the Website with my Profile and tried to activate a 1gb, 2gb and 3 gb Once off Bundle TOP UP that shows that it has been activated, but states Pending. Unbelievable!!