RG
Robert G

1 reviews | Active since May 2015

17 Sept 2015, 12:51

Ongoing overcharging on monthly acc.

Eversince being transferred from Nasua Mobile to Altech in September 2014 my billing has yet to be correct. Despite having a total of 4Gb data being built into my contract I have been charged for data usage every month. I pay for Itemised billing but yet dont receive it. The latest thing is the canceling of the additional 2Gb data bundle on my contract without any such request having been made.

0
Replies (1)
Autopage
Autopage's reply18 Sept 2015, 10:06
Official
Hello RJGeyer,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage