RB
Ray B

1 reviews | Active since Jan 2014

02 Jul 2015, 06:32

Ongoing Cellphone **** drama

After over 2 weeks of passing the buck this company has really dropped to an all time low in customer service. First off they denied loading ****OGRAPHY on 2 separate cellphones at the branch in Galleria. Then they refused to cancel my contract with them saying it was not their fault !!. Now because of month end they want their monthly debit which I have withheld. I received the following email :<br> QUOTE\<br> --- Original message ---<br> From: Sifiso Mlangeni <br> Date:01/07/2015 10:35 (GMT+02:00) <br> To: [Email Removed] <br> Cc: <br> Subject: Autopage response-*** <br> <br> Good day<br> <br> I trust that you are well<br> <br> Please be advised that I have attempted to contact you on the mobile number: *** and It seems to be the wrong number as the person who answers does not have any knowledge of the complaint. <br> <br> Kindly provide an alternative number that I can make contact with you on.<br> <br> Kind regards <br> <br> Sifiso Mlangeni <br> Online Specialist "UNQUOTE<br> These people just put some BS story about the wrong number when the number is in the subject line of the letter !! They have suspended my contract and then deny it. Deal with them at your own peril."""

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Replies (1)
Autopage
Autopage's reply06 Jul 2015, 15:09
Official
Hello raymond123,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage