One year later and still waiting on outstanding...

Last year (2014) October/ November perhaps i took out a contract on a Ipad mini, with a portable wifi device and a ipod shuffle. I was informed by the Sales man that they did not have stock of the ipod shuffle but he would contact me as soon as it arrives so that i can collect. Since then i have been into the store on numerous occasions and simply informed that they will share my problem with a manager. I still have not heard from anyone. It has gotten to the point that when i walk into the store the sales people recognize me.<br> <br> Surely the consumer protection act, (which I am no expert on) has a clause whereby the customer pays for what he gets. And seeing as I have not received what i am paying for, the contract should be null & void.<br> <br> Additionally, this is a 2GB monthly contract. very cleverly there is NO CAP on your 2GB, so once i connected my brand new Ipad to the internet i was required to update it. I was then capped at 4GB and had some how gone over the 2GB. When i received my first bill of R4000, I refused to pay R4000 for something that only costs R249. in the end i was threatened with lawyers letters and forced to pay over R12000 to prevent black listing. <br> <br> Extremely upset