Once again worse service

On the 8th of September at 11am I called to load data on my phone.i was told it was done and never got a sms confirmin my request. I waited 24 hours and called back on the 9th twice at 9.30am and 11am checkin why my data was not yet loaded only to have attitude saying I must wait another 24 hours.in the mean time since the 8th I have been charged for unnecessary data charges which I wouldn't have incurred if they loaded the data on the 8th.Never the less this morning at 8.30am I get 2 sms which is now was pass the 24 hours turn around time stating that the data has been loaded.i requested for 1 Gig of data and instead 2 Gig's of data was loaded.i am not prepared to pay for the extra gig of data that the *********** staff of autopage has loaded.This needs to be sorted out at once as I am so sick of Autopage and their incompetence.