Nothing is done as one requests

I have cancelled my insurance on my device, the last payment for this should have gone through end of January as was told to me by the insurance department.<br> Now it has not been cancelled and I have tried to sort this out with Auto Page, no one wants to put me through to a supervisor and they cant's help me.<br> <br> I do not want it to be cancelled now as I am NOT going to pay for this month. I have cancelled it well in advance.<br> I need someone to rectify my account asap and NOT CUT my line, as I only need to pay for the subscription this month and not the insurance!!!!<br> Auto Page has ******ed up my account since last year September that I had the insurance claim and every month since then there has been a problem.<br> <br> I am fed up paying my whole salary to Auto Page and not getting any joy form them.<br> <br> Sort this out immediately or I will take you to the papers!!