Not releasing my cellphone number for a port

We've been customers since forever at Nashua Mobile and then they changed to Altech autopage, I want to do a port from Altech Autopage Cell C to normal Cell C, as I want to keep my cellphone number. I've tried and tried many a times to do it but the port always fails and when I phone Altech they give reasons for the decline but everything was done correct. Then we find out that we need to give one months' notice to be able to leave. That was now done and on the 6th of July it was officially one months' notice. On the 8th of July we tried the port and it was again declined, we made sure all of the info was correct and did it again, just to get another sms from Altech that it was again declined. I am utterly disgusted with Altech Autopage and the reasons they give for the declined the whole time. There is always something wrong. I just want to keep my number!! That is it!!!<br> <br> I've spoken to managers, but I still haven't come right with this issue.<br> <br> Never in my whole life have I ever received such bad customer service!! I work in the Motor industry, I know what it takes to give good client services, but Altech definitely doesn't know anything about that!!!