pB
pietro B

1 reviews | Active since Sept 2015

26 Sept 2015, 13:16

Not receiving bundles as per contract

I have taken a contract at Altec auto page but don't receive my bundles as per the contract. I am suppose to receive 100 sms, 1 GB and 100 minutes every month. I am only receiving the minutes since I have taken out the contract. I have been back to Altec Autopage Secunda twice and phoned the call centre to fix it but nothing happens. Either refund me my money or load me my bundles back dated!

0
Replies (1)
Autopage
Autopage's reply05 Oct 2015, 15:28
Official
Hello Sanetbelmonte,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage