Not getting any service from Autopage

Since my last complaint on hellopeter about Autopage and the locking my account because I've reached my usage limit of R0.00 I've only received the reply on my previous post stating that they will look into the matter and get back to me. So far no has gotten back to me. Then, last week Thursday 6 August 2015 my account was blocked again because I've exceeded my usage limit of R0.00. When I phone the contact centre they told me my account will be activated immediately and it will never happen again. By that evening 19:00 my account was still locked, thus I went to the branch at Canal Walk to cancel my account. I paid the settlement amount and signed the form and was told they will contact me within 48 hours. Today is Tuesday 11/08/2015. I had to phone the branch, only to find out nothing has been done yet!!!! Does Autopage just not give a dam anymore??? I've been waiting since this morning 9:30 for the lady to phone me back as I would like to port my number to a different service provider that actually will give me service, but can not do anything before the cancel the contract and make my number prepaid. PLEASE CAN YOU GET YOUR ACT TOGETHER AND DO YOUR WORK FOR ONCE!!!