Not being able to Port due to autopage

I contacted Autopage on the 25th February to settle my account early, I then paid the amount before the 27th to ensure this will be done in February. This was dragged out because of the call center just passing the buck. I then paid more and more money. The account have been settled. I confirmed this and was told I cannot convert to prepaid to make the porting easy, because this will give me a 3 month penalty. (Where this comes from no one can tell me). I then Asked MTN to port my number 2 time on the 13th of March. Both times was declined because of details incorrectly given, This was not true because after the first decline I phones to ask what was wrong and was given the exact details. This was sent to MTN and the porting was send again, just to be declined with the same reason after giving the correct details. <br> <br> This has no gone too far, I have spent nearly 5 hours on the phone with Autopage and they just won't help me to get my number ported.