NOT AGAIN!

After having my last complaint sorted out after reporting here, here we are again!<br> I have been a debit order client of Autopage Cellular since 1991! Yesterday I received a sms to say that my account is in arrears and will be suspended if I do not pay X amount.... I went into the Autopage shop in Tokai and was assured that the problem would be sorted out and my phone would not be suspended. He said that for some reason, my account is showing as a cash payer instead of debit order suddenly, but no worries, he would let me know as soon as it is sorted. This morning I went back to the shop because I heard nothing. I was again told by another man that he would sort the issue out, not to worry. He would let me know as soon as it is sorted, but he will do it. At 3.50pm, I try to make a call and my service is suspended!! Client services tell me that I am not a debit order client, but they can do an application if I want to become one! What the...... I can prove that their debit orders were deducted from my bank account before now... Waiting for a response and for my account to be re-activated!!!