Non Transparent

I initially contacted Autopage to log a billing enquiry on 8 January. I was asking why my bill was so high and why the limit on my phone was turned off. The limit put on by a very helpful agent back in June/July of 2014. <br> <br> Everything was fine until Autopage turned off my limit and then slapped me with a massive bill. When I asked what was happening I was passed from pillar to post. <br> <br> It is now 17 March and I am still waiting for them to help me. They are ignoring my emails by passing the buck. They don't want to put me in touch with a manager saying that their managers don't speak to customer - ever! And I was wrong in thinking they will call me. I must call them and ask them for an update to my query. <br> <br> I have never been so poorly treated in my life and subjected to this kind of behaviour! i regret ever having joined them! Disgusting service and treatement! Just for aksing a simple account query! <br> <br> They only need to give an explanation as to why they did what they did and help me understand. Seems like they only care about making money and not their customers!! Vulgar and disgust is all I have left to feel!