1 reviews | Active since Jul 2011
Non Existent Service
I am an ex Nashua Mobile Customer that was unfortunate enough to have had my account passed to Autopage. As part of the handover I duly received a letter advising that the Debit Order will be taken over by Autopage. I now suddenly have the phone suspended and upon enquiry I get told that I have not settled any invoices and within days of querying the problem I get a letter of demand from them.<br> <br> I have tried repeatedly to get this resolved but am not getting any joy from their service centres. Every time a lodge a request, I get a response within days advising that the call has been closed but without any of the issues I raised with them having been addressed. The last two reference numbers are 605796 and 607220.<br> <br> I have also repeatedly tried to get contact details of a specific individual that I can work with to drive this to conclusion but get no info out of Autopage. My attempts to make payment of an amount much greater than what I think I may owe has also failed as the account details supp**** by Autopage don't work (Absa account ***).<br> <br> I am supper keen to get this resolved (i.e. fix Autopage's incompetence), I am simply getting no support / assistance from them.
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
