kW
kirstin W

1 reviews | Active since Jun 2015

24 Jun 2015, 14:54

NON DELIVERY OF REPAIRED PHONE

I am utterly disappointed with the service I have received from Autopage. It is going on the 8th week that my phone has been in repairs with your branch in Short Market Street. I was initially told that my Xperia Z3 will be repaired within a week of receiving the quote. That was 30/04/2015. Each week I follow up regarding the repair and each week I am promised delivery for next week. I have been patient up until this point but I have had enough! Not once did I receive a call to inform me about any delays in delivery. Extremely poor customer service!

0
Replies (1)
Autopage
Autopage's reply29 Jun 2015, 10:13
Official
Hello kirstinvw,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage Cellular