1 reviews | Active since Aug 2015
No Signal - trying to buy out of my contract
When I app**** for my contract at Herm**** Autopage, I specifically asked about the signal in Gansbaai area. The sales person promised me that I will have calling signal and that I might experience some delays with data signal, but that I was fine with.<br> <br> From day one, clients have been complaining to me that they cant reach me. Being a business owner, it is unacceptable for me not to have contact with my clients.<br> <br> For the past two months I have been trying to buy out of my contract, just to find out I have to pay a lump sum of money and then still lose my number. This will cost me even more money, as I will have to reprint all my business cards and etc.<br> <br> The sales lady at Herm**** Autopage also finds it strange, as it would have cost me over R9000 two months ago to buy out, a month ago R4000 and today it will cost me over R5000. How do they come up with these figures - as it doesn't make any sense.<br> <br> I'm very angry at the moment with Autopage with the false info they gave me and also with Cell C for not wanting to talk about the settlement fee and the keeping of my cell number.<br> <br> It should be ******* to have people pay for a contract which they can not use.<br> <br>
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
