No Service Poor service no assistance offered

I have been calling auto page everyday for the last 3 months to get to understand what's happening with my contract and to upgrade, as well as to complain about poor reception ETC, I have been told by 20+ employees that they don't know what a premi cell is. My last contact was with Lebalang Tema [Email Removed] she assured me she is a manager and will get to the bottom of this, when 10 days later still did not have any response, I tried to track her down and no one at auto page knows who she is. Today on about my 10th call the phone got thrown down on my ear all 10 times. Auto page has got no clue of customer service and how to deal with clients especially corporate client which I am. I have to date made more than 150 calls to auto page and not once was any body able to attend or assist me.