No service from Altech Autopage

I made a payment, in excess of the minimum required on Thursday morning. Later on Thursday afternoon, the service was suspended without any notification. I immediately tried to contact the customer care line on ***, but after numerous attempts totalling over an hour of waiting, over three days, I still never managed to get hold of them. I then sent an e mail from their web site and received an automated response saying that they would address my problem within 7 days.<br> I then again called the customer care line and managed to get through, and was told by the operator that they had received the payment and would now open the line. <br> I have had so many problems with this service provider before, and think that they were in breach of contract, as I never had a service which was paid for, and should be creditted with the days in which we had no service, even though payment had been made.