1 reviews | Active since Mar 2015
No Service - Call Centre NO HELP at ALL
I have been struggling longer than a week to get the GPRS / Data on my phone fixed. After calling the call Centre numerous times I went into a Auto page outlet in the Somerset Mall who in turn sent me to a Samsung Care Centre. My phone was there for a day getting updates etc.. After receiving my phone back the data was on for exactly 2 hours. I called Autopage again and after a 20min conversation explaining that it cannot be the phone they logged a call (ref 626701). Late on Friday the data was on and on Sunday evening it stopped working again.<br> <br> I tried phoning the call Centre again this morning. Got through to an operator before I could say anything phone was either put down or the line was cut off. Phoned again and after holding on for 12 min without going through to an operator, I put down.<br> <br> So frustrated as I do a lot of my business and personal work on my phone email etc..<br>
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
