SG
Scott G

1 reviews | Active since Oct 2015

14 Oct 2015, 08:54

No service at all.

I sent my phone in for warranty repairs over 4 weeks ago. next thing I get a notification that the repair is in excess of R6000.00 for water damage. I keep telling Autopage, MTN and Ingram Micro that the phone did not come into contact with water and they insist I must pay for the repairs. the image of the so called \corrosion"sent to me shows no signs of corrosion but I must still hand over R6000.00 for a phone that was faulty 1 month after it was received. Autopage's solution is to request the phone back and I can collect it unrepaired. when asked what I must do with a phone unrepaired and that is under warranty I was told that nothing will be done if I don't pay for the repair. Out of the 3 companies mentioned nobody is willing to assist. """

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Replies (1)
Autopage
Autopage's reply15 Oct 2015, 15:52
Official
Hello gilly_scott,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage