NO Service and *********** people

i have called the call center a few times, I send an email to CANCEL/END my contract on the 12th March 2015 then suddenly i receive a new contract phone after a lot of ******** from call center. As then i can port the number and the n i cant??? i have given my 30 days notice? why not cancelled my contract. after i can port - i received a call that i will get my new phone in 7 days after 7 days they don't have stock then after another 14 days they just deliver a phone.. ..... Then suddenly they cant even help to get the number WORKING???<br> Autopage can pick up there phone and cancel this contract if my phone is not activated by 16:00 TODAY?????? <br> according to Part C - Section 14 (3)(1a) of Consumer protection act. Please can someone call me urgently to rectify this.