NO SERVICE AFTER PAYMENT

8 January 2016 I changed bank accounts. I went through all the required steps with Altech Autopage to notfiy them and the paperwork was received , signed and sent back to them with the changes. At the end of Jan 2016 they wanted to debit the old account and I had a fight to get the debit account sorted. This is now end of Feb 2016 and Altech Autopage disabled my services because of an apparent non payment made. The payment was made from my new bank acc number which I have proof but they still wanted to debit the old account. by doing that \no payment\" was made and the cancelled my service. After fighting a whole day with them my service is is still not activated. The call centre tech said it would take 15minutes. Ive been waiting 4hours! Another technician told me that it would apparently take 24 hours to re-enable services. Altech is *****ing my money, because payment was made and furthermore its defamation of my good name at the credit establishments. I want a written apology regarding this issue!"