no service

upgraded in December was advised the migration would only take place in March, so we requested that Data be loaded every month until this happened. received a bill on over R1000 because this was not done. phone call center to log a complaint 31 March. Seven days later I phoned again to find out what was going on as the data was still not loaded was advised the incorrect thing was loaded they would have to view the paper work. Phoned again in two days to find out nothing had been done, was advised it was my problem and I would have to take it up with the store. Advised them to load the data. Went to clear water to log a complaint but was advised management was not in but they would pass the query to management. Four days later no phone call, I then phoned the store to speak to the manager was advised it was sent through but I advised the guy in the meantime I get another bill for over a thousand rand. He said he would give me a call two days later still nothing. on the same day I spoke to the manager I called the call center to find out why the data was still not loaded was advised it would have to go to IT for another investigation. The lack of customer service is pathetic.