SP
STANLEY P

1 reviews | Active since Mar 2016

16 Mar 2016, 10:00

NO SERVICE

MY CONTRACT STARTED IN NOVEMBER 2014 (MTN SKY PACKAGE) . EVER SINCE THE CONTRACT STARTED WE HAD A NUMBER OF PROBLEMS WITH THE CONTRACT . FIRSTLY A MONTH IN THE CONTRACT SIGNED FOR R1800 PER MONTH WENT UP TO R2300 A MONTH . THEN EVERY MONTH AFTER THE DEBIT ORDER WENT OF THEY WIL BLOCK MY PHONE STATING THE CONTRACT WAS NOT PAID . MY PHONE STARTED SWITCHING IT SELF ON AND OF AND THREE MONTHS AGO THE PHONE JUST DID NOT WANT TO SWITCH BACK ON AGAIN (CATB15Q) . ON THE 8/02/2016 I HANDED IT IN AT ALTECH AUTOPAGE FOR REPAIRS WHEN THE CONSULTANTS WAS VERY RUDE AND TELLING ME THEY ARE CLOSING THE SHOP THEY WILL KEEP ME UP TO DATE WHERE MY PHONE IS (THIS DID NOT HAPPEN ) . YESTERDAY I RECEIVED HE PHONE BACK , BUT IT WAS NOT REPAIRED . ON THE WORK SHEET IT STATES THE PHONE IS BEYOND REPAIR THE NEXT DIAGNOSE OF THE PHONE SAYS IT WAS REPAIRED . HOW DOES A PHONE GP FROM BEYOND REPAIRED TO REPAIRED AND THEN I RECEIVED IT BACK WITH THE SAME PROBLEM ? TRYING TO CONTACT THE CALL CENTRE AGAIN TODAY BUT THEY KEEP ON RE-DIRECTING ME TO MTN WHO STATES MY CONTRACT IS NOT WITH THEM . SO WHO IS MY SUBSCRIBER AND WHO'S GOING TO REPAIR /REPLACE MY PHONE AND TO WHOM IS MY DEBIT ORDER GOING TO ??

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