No reward for loyalty from Autopage

Ive been with Autopage for 14 years. My house hold have 3 lines spending and average of R3000 a month, do the math ... I had my Black Berry since '12 that needs replacing as it crashes all the time. The last 3 weeks has been a comedy of errors. Week 1 @ Vodaworld to upgrade, the 1 line was upgraded,I needed to wait for the Samsung until stock arrived.Then a call centre called with a \better offer""; I arranged collection that Sunday. Tried to phone on the day; no answer; on arrival they had no stock! I live an hour away! He tried calling Clearwater for stock but got No Answer. What is the point of platinum status? I opted to move my business to Vodacom as I was desperate for a new device. No attempt was made to keep my account. Vodacom gave me a better deal as an unknown; but a week later Autopage has not approved my number port so still NO phone! This after calling customer service on Monday; Tsoko said it would take 24 hours. Phoned again today David told to phone Monday when that dept works. I asked for manager; held for a long time and told she will phone back in 10-20 min;3 hours ago ..."""