No response to several queries

Despite having contacted Autopage by phone and by e-mail (several times on both mediums), I cannot get any documentation regarding my last bill. I was assured that I would receive a breakdown of the data bill that I was querying for July (they finally sent the May bill - I'm not sure why). I also requested proof of MTNs out of bundle billing rates as the amount that the call center agent assured me was on MTNs webste is approximately double what is ACTUALLY on MTNs website (as far as I can see - perhaps it's hidden in a corner somewhere).<br> <br> Due to a good 10 days of absolutely no help, my e-mail queries were closed with no response at all, I stopped the debit order until I can get a response. Today I get an SMS (NOW they want the get in touch with me) telling me that because I stopped the debit order, my service will be cut off.<br> <br> Autopage - if you want your money so badly, answer my queries and I'll happily pay it when I have proof of the charges. As it stands now, I find it hard to believe that my bill is so astronomical. If you can't provide a service to your long time customers, why bother having a call centre.