NO RESPONSE TO COMPLAINTS

Autopage completely ignores my complaints. Calls get closed without me being contacted. I have upgraded my contract in May (From a Blackberry Z10 to Sony Xperia M2 Aqua). I have been on MTN Top up 100. <br> I only requested for a new phone, the package should have stayed the same. <br> The lady that phoned me (Bianca) told me that I would still have MTN Top up 100 (R100 airtime, 25 sms's and 100MB - this is the only item I did not have before). Then came recharge day (every month the 16th), I have received only 100 minutes. No sms's and no data bundles. I have logged in to My Account on their website, and it shows that my contract have been migrated to MTN MyChoice 100. I was told the amount for the upgrade of the new phone will be R200 plus per month (not more than R300). Received an invoice for over R600. I have logged numerous calls via email, and this is the only response I got:<br> <br> === Closed ===<br> Dear Valued Customer <br> Thank you for contacting Altech Autopage Cellular. <br> <br> Kindly note as per the call: <br> <br> You have been quoted MTN MyChoice 100 top-up. <br> <br> 100 MNTS + 100 SMS and 100 MEGS of data<br> Monthly subscription R279.00/pm <br> Why am I still not receiving the rest?