No response from accounts dept

Autopage phoned me during August 2015 and offered me a special offer.<br> The offer was for a better deal at R100.00 less than the previous contract.<br> Since then @ end Sept, Oct and Nov 2015, they have charged me very close to DOUBLE the premium of the new contract.<br> I phoned Autopage on 27/10 @ 10:55 and spoke to Leonard. He couldn't help me and promised to escalate my querie to upgrade dept.<br> Having heard nothing from anybody, I phoned again on 3/11. I waited for 33 mins for somebody to answer their MAIN SWITCHBORD ! ! I eventually gave it up as a bad job.<br> I phoned again on 9/11 and spoke to Jenny who could not help me either and transferred my call to upgrades dept. I waited for 11 minutes for somebody to answer the phone. Gave that one up as well.<br> I have since sent NUMEROUS e-mails. One e-mail was answered stating that I was still PAYING OFF ON MY OLD CONTRACT ! ! Any one who has ever upgraded a contract knows this is BULLS**T ! !<br> <br> Since then nobody has phoned me !<br> The only response from Autopage was e-mails stating that my querie has been closed ? ! ?<br> <br> It seems this is Autopage's way of *********** their clients before selling their contracts book to MTN, Vodacom and CellC.