No response after complaint

I have not received feedback despite being assured I would in my last hellopeter report on 12 May 2015.<br> \I was a Nashua Mobile client. Altech took over my contract but did not do a proper transfer of data when they did so. As a result they did not have my correct e-mail address or debit order information. I received an SMS in February to say I owed them money. I was surprised since I have a debit order and have been paying by debit order than 3 years. I called the number on the sms and they apologised and told me to ignore it as he could see that I paid via debit order. I did not get statements and so a few weeks later I went to the store in Nicolway and I asked the consultant if the debit order was going through and he said it wasn't and that it would all go through on 1 March.I have been asking Autopage for invoices from Feb. Finally today when I followed up for the 10th time a lady sent it to me and said no payments had gone through. Now I am saddled with a bill of over R2000 due to the incompetence of the Autopage staff. I want the bill to be reduced by half to compensate me for the time I had to spend to get this sorted out."I will continue complaining until I get a response"""