No Repsonse

On the 4th November i logged a call asking for a recon on account which is a mess. Still no reply. September I paid R326 for 383MB plus I paid for the 500MB data bundle. October I paid R144 for 453MB plus I paid for the 500MB data bundle. Now i get my new bill and still no credits on this account. When when will this get sorted out. Hard to believe that Autopgae has taken months and i still get ignored. Is this how you treat your customers????. When i log a call on your website is is closed without any help. When o take time off to go to head office nothing is done. I am now sick of this and want it fixed. If i dont pay you will cut me off but you owe me money but now just ignore me. What kind off people do you have working there, maybe time to start looking for people who actually want to work. I can not afford to take more time off work to go to your head office, i am guessing this complaint will also go unanswered and will be closed without calling me. This is what you get when you are a customer of Autopgae for more that 14 years. Thank you very much for your POOR SERVICE, GOOD TO SEE WHAT I AM PAYING FOR