No reply to data usage query

I don't know what I was thinking - I swore after last time I had a terrible upgrade experience I would NEVER use Autopage again, here I am again...<br> I have two contracts with Autopage, one phone contract and one router/data contract.<br> I upgraded my data contract in April 2015. After a MONTH and many calls and emails and broken promises at Clearwater Branch, I finally received the router and TV.<br> FIRST MONTH - I was charged for a 5 GIG Mobile data package, and charged over R800-00 for 3 GIGS of data I allegedly used.<br> I queried this, sent in a signed consent form with my ID as requested. HAVE HEARD NOTHING SINCE THEN.<br> The next month, same thing, charged for the 5 GIG mobile data package, and charged R300 for 1 GIG of data usage.<br> <br> I have emailed several times, I have left messages, no one comes back to me and nothing is getting done.<br> <br> Today my phone contract has been suspended - and that account is paid in full.<br> <br> I am fed up with Autopage.