NO REPLY AND GETTING SEND FROM ONE TO ANOTHER

I got an e-mail from a Shaun Moodley saying that I am due for an upgrade, I upgraded my contract and waited long and the phone did not arrive. I tried to phone him on ***, that was he number on the e-mail, I also send a few e-mails which he did not respond to.. I then phoned the call centre, who told me that I must phone East Rand mall, which I did, they then gave me another number to phone, which the lady phoned me back and said we will receive the phone by latest last week Friday. I am still waiting.. I send Shaun and the call centre a few e-mail that I want to cancel the upgrade, I am not interested to upgrade as the service is pathetic. <br> I got my account yesterday, I am already charged for the new phone and upgrade, which I did not even received yet!! I phoned the call centre again and was told to phone east rand mall again, which I did, and was given another number that also just rings and rings, I tried to phone East Rand Mall again to make sure about the number, it also just rings and rings, no one picks the phone up. THIS is the reason I would rather cancel this contract, NO FEEDBACK OR REPLY OR HELP FROM ANYBODY AT AUTOPAGE, but they are quick to take your money!<br>