No privilege in being a Loyal customer

I have received roughly 5 handsets from this SP, over the course of about 8yrs, <br> paid all my premiums, but God help me should I need any kind of service from Autopage, <br> <br> I renewed my contract , the lady advised me 1 week ago I will receive my handset on <br> monday, I delayed a trip waiting for the phone, its Thursday and nobody has even returned my call, <br> <br> Spoke to multiple people, Girly, Yvonne, Imraan (Manager) and 3-4 other advisors, not one person lived up to a simple promise of a call back to let me know what is the hold up, surely one can expect the courtesy of a call being returned, regardless of how long they've been with the SP, a simple client services process, <br> <br> I am disgusted that even a Manager could not return my call reflecting the culture of the environment, <br> <br> Undoubtedly the last handset I will take from them, and the worst service from any service provider in the Telecom industry,