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GRAHAM H

1 reviews | Active since Apr 2015

16 Apr 2015, 15:36

NO POSITIVE RESPONSE SINCE NOVEMBER 2014

DESPITE AN EMAIL RECEIVED AS FOLLOWS STILL NO RESPONSE!!!<br> <br> Dear Valued Customer <br> <br> Thank you for bringing this matter to our attention. We apologise for any inconvenience you may have experienced. <br> <br> Your reference number for this query is 641480 <br> <br> We will respond within 7 days, however if this is an urgent request, our call centre will be available to answer any service related queries on ***. Please be aware that our contact centre operating hours are 07:00 - 22:00, Monday - Sunday, including Public Holidays. <br> <br> If you want to lock a ****** or lost handset, please do so by calling the Contact Centre and speaking to a consultant, or following the IVR prompts. <br> <br> Autopage also has a quick and convenient self-service option called MyAccount whereby you can view invoices, purchase data bundles, airtime and access other services.<br> <br> We thank you for your continued support and we look forward to continuing being your service provider of choice <br> <br> Kind Regards, <br> Altech Autopage Cellular <br> Online Support <br> <br> <br> <br> <br> <br> Call Centre: ***<br> [URL Removed] <br> <br> 2 Augrabies Road, Waterfall Office Park, <br> Bekker Road, Midrand, 1685, Gauteng,<br> South

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Replies (1)
Autopage
Autopage's reply17 Apr 2015, 11:32
Official
Hello BaldieHarris,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage