CH
Catherine H
1 reviews | Active since May 2015
25 May 2015, 20:36
No network
On Friday 15 May I upgraded my contract and moved from Cell C to MTN, within Autopage. On Tuesday 19 May my Cell C sim card was disconnected. I was told my MTN sim card would be activated in 2 to 24 hours. It is now nearly a week later and my MTN sim card is still not working!!! I have been RICA barred, even though Autopage say they have RICAed my sim card. The hillcrest branch have said they have contacted head office and said I would be connected today, but that has not happened! I am completely annoyed and frustrated at the poor service I have received. I am bitterly disappointed in Autopage!
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Replies (1)Autopage's replyOfficial
26 May 2015, 15:29Hello cathholmes,
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
Best regards,
Autopage's reply26 May 2015, 15:29
Official
Hello cathholmes,
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
Best regards,
