MB
Mignon B

1 reviews | Active since Mar 2015

17 Mar 2015, 09:04

No invoices sent for 2 months after 4 phone calls

I have changed servers as Nashua Mobile went out of business. Since then I have been unable to receive an account in order to pay. After I was disconnected I had to phone through to change the email address to see if they had the correct one. This was done twice. I still have not received an invoice! The last phone call I made was today where I requested an invoice and the response was that they are having problems with their email. We live on a farm, with little connection and even we cant use that as an excuse after 2 months!<br> <br> I have never received such poor service from a company. Is there any way that I can change to another company who is competent.

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Replies (1)
Autopage
Autopage's reply17 Mar 2015, 15:00
Official
Hello mignonbann,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage