1 reviews | Active since Apr 2010
No internet connectivity
For the past 10 days I have had internet connectivity problems. When phoning Autopage an automated voice recording informs me that MTN is experiencing voice and data connectivity problems. I went into Autopage in Newton Park, they didn't even know of any problems. Other clients came in with the same problem. There is no communication with the clients, just left in the dark. After 10 days of this, surely it is grounds for cancellation of the contract with MTN so that I can go where I can have connection. I am paying for a service I do not have. My business suffers as I cannot get emails, family cannot contact me. 10 days is enough!!! Please, Please, don't come with \we are sorry for the inconvenience"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;95182;818980;13;2;0;0;0;0;2;NULL;NULL;NULL;15/09/20 17:41;15/09/20 15:45;Come back jobs;FVT640MP;Gerhard;***;I took my car for repairs to auto tech to replace the top gasket, on my VW Polo 2009 model. They did not fix however they broke it whilst I paid for the service. I fetched car in a broken condition and would like them to repair my car on their expenses. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;738480;706283;16;2;0;0;0;0;2;NULL;NULL;NULL;15/09/20 17:42;15/09/20 15:57;No response to our phone calls and emails;6,61E+12;Retention Consultant;***;We have sent numerous requests to Neotel to cancel our Neobroadband contract, the first request was sent on the 7th September 2015, we have sent several emails thereafter requesting confirmation that our request has been received and when will termination occur and when will our last day of service be but no success, someone rep**** requesting a letter but did not put their name on the email, they merely addressed themselves as retention consultant? How does that help? None the less we sent them the letter but to date nobody has rep****.<br> <br> Can some please reply? Must we beg you for a response? We would like to know if request has been received? When will termination occur? Whenwill our last day of service be? <br> <br> Is that too much to ask?;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;858826;821723;11;2;0;0;0;0;2;NULL;NULL;NULL;15/09/20 18:08;15/09/20 16:14;yahoo user hacked my email account today ;;;***;yahoo user hacking gmail and other mail accounts why cant we get rid of these people ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;756936;892204;25;2;0;0;0;0;2;NULL;NULL;NULL;15/09/03 18:19;15/09/20 16:30;weak service delivery;;;;Hi. I placed an online order for a bear grylls machete. The company told me i would receive my item in 7 days. I placed the order on the 3rd of septamber 2015. I still have not received my item. I want to call and cancel my order, but nobody answers when i call. I have waited on the line for 4 mins already, but still nothing.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;515904;820202;13;2;0;0;0;0;2;NULL;NULL;NULL;15/09/28 21:59;15/09/28 20:10;TERRIBLE SERVICE - POTENTIAL CUSTOMERS BEWARE!!;JHV 379 NW;;***;My car was recalled to replace the fuel pump. A few days later, the car frustratingly broke down on the freeway and was towed to Auto Glen Motors. I was told that the NEW fuel pump was faulty and would be replaced.<br> <br> Despite the inconvenience caused to me by BMW for placing a faulty part in a vehicle that was moving perfectly well, Auto Glen Motors refused to have the vehicle delivered on completion of the job. The dealership is located far from home and out of my usual route to work.<br> <br> On returning home, I noticed that the back seat was not replaced properly and wires left exposed. On contacting the dealer, they agreed to send a technician over to remedy their incompetence.<br> <br> Today the technician arrived, but WITHOUT ANY TOOLS! (Can you believe it?!). This \intelligent\"" individual claimed that he was not informed that he needed to bring any tools along! If BMW and their skillful staff that represent them weren't embarrassed enough with their shambles of customer service at this stage"
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, kindly note that we do not have access to your number because you are with Altech Autopage as a service provider, we have escalated to them for assistance with your account. We only have access to MTN SP and Prepaid clients.
Regards
Best regards
Mantoa
REQ:***
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, kindly note that we do not have access to your number because you are with Altech Autopage as a service provider, we have escalated to them for assistance with your account. We only have access to MTN SP and Prepaid clients.
Regards
Best regards
Mantoa
REQ:***
