RP
Roedie P

1 reviews | Active since Oct 2009

16 Feb 2016, 14:57

NO INTERNET ACCESS FOR TWO DAYS NOW

I have been unable to access the internet for two days now. I can receive calls and sms's, and I can make calls, but the sms's I send are not delivered, and I have no whatsapp communication at all, and I cannot do the cellphone banking which I rely on daily. I managed to contact Autopage head office yesterday and was told the problem was with MTN, however I know a number of folk who are also with MTN and they have full service. To me this looks like and Autopage problem, not MTN. I have been a loyal customer of AutoPage for more than 30 years and they don't even have the decency to let a person know that stores will be closing down - I only found this out when I tried to establish why I did not have internet access. I know it is all over the news that AutoPage has been sold but one would think that the company could at the very least let their customers know directly (by sms) and provide contact details where one can query the lack of service and get it sorted out. I tried to contact MTN directly but they have made it almost impossible to do so - just a platform of FAQ's.

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