MG
Marilee G

1 reviews | Active since Jan 2015

02 Apr 2015, 12:05

No internet access after upgrade

Good day,<br> I switched over to the uChoose Smart S package. I received an SMS notifying me that the migration was successful on the 31st March 2015.<br> Since the switch I have no access to internet. When I check my balance I still have 206.40MB of data available, but when the lady at Altech autopage navigated to the vodacom site it stated that I have no data. Yet, the balance says I have data.<br> Calls and smses work. But not data. Very frustrating. Cannot do anything.

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Replies (1)
Autopage
Autopage's reply02 Apr 2015, 12:25
Official
Hello mGarcia,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage