no help, no feedback, no answer

I bought a laptop from Autopage on the 15th of January 2015. due to a technical problem I handed it in for repairs on the 21st of Feb. I waited 5 weeks. no reply . in fact no answer at the shop at bay side. More than a week later I phoned again. the informed me they received it the previous day. but nobody phoned me. the 2nd of May I took is back. same problem. still not solved. I handed it in and still waiting. I phoned the shop several times. no answer. I phoned head office, after many options an operator put me on hold. after 7 minutes the phone was disconnected. this happened twice.<br> <br> best part is: I am paying for it since 15 of January and don't even have it to use it....