1 reviews | Active since Oct 2015
No help from any one at Altech Autopage
On January this year my statement was for R5,000 and i ask why so high, they said it was for data use. i ask them before i took out this number to put a limit on it and they did. Iwent to Altech Centurion me and my husband and she admitted that she did something wrong and apologised for it, i said to her that i have to pay for her mistake and she lodge a complaint. It took them 5 months to get back to me. in the mean time my bill for February was R10'000. And everything was blocked because I refused to pay as i want proof. All that i got was that there is no guarantee that when i ask for a limit that it will work. I still did not pay as i was still waiting for a my itemised bill. In the mean time i bought new sim cards as i cant use there anymore. i send them a letter asking to stop billing me for data bundles as i cannot use them. That was in May and send it again in June and September and October again. And my Statement for October is R24'000 and i am still billed for data bundles. I said that i am willing to pay for the devices. i am currently given over to the FERMA attorneys, not they can help me to get through to Altech. My bill is just going higher every month even if i pay.
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
