No Help, but just expects payment

I have been billed for Data usage! I have requested to have my billing investigated only to receive a code report to say all is legit, coded report is not understandable for me to just except this is a valid reason to pay. I have visited George branch many times to sort this outstanding issues out but end up leaving without answers as they need to log an request every time. I have been treated poorly and now legal action is pending! Must I just pay without an explanation? I sure I have the right to an correct answer. I have requested management to call but no one has tried to solve my problem.. I have cancelled my contract due to this poor service! I've been with Autopage<br> since 2003 what poor service for an loyal client for so many years. Thank you from Eric Roux