1 reviews | Active since May 2013
No feedback since 27 Mar 2015
I am extremely frustrated with the service from this company. I logged a query on the 27/03 regarding a billing concerning data usage. To date there has been no feedback.<br> <br> I am due for an upgrade for the last 4 months but will not be considering upgrading.<br> Yet again my bill is not correct. My Aug bill reflects an amount payable of R1680.59 of which R550 is for data usage.<br> I check my bill on a weekly basis. When I checked all was fine and I had unbilled calls of R30. at the en d of the month this moved to R550. How is this possible when I purchased 2 gigs of data and checked my usage all the time to ensure I always had data.<br> <br> I want to know what happen. what was the data used for and I want the bill corrected for both these months.<br> Please treat this as urgent.<br> <br> I want answers before a payment will be made.
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
