No feedback re wrong billing

My account was billed wrong in December 2014. I've got feedback after my complaint at Hello Peter on 16/09/2015, but I was still not satisfied. See my response on 22.09.2015,underneath, to autopage. <br> Response to autopage:<br> Thank you for your reply. I am still not satisfied, because on my Desember statement the following was deducted:<br> a. Partial Charges (because of upgrade?) of R67.25 each<br> b. Subscription Charges (also because of upgrade?) of R86.84 each<br> c. Monthly Charges (this is understandable) of R101.31 each<br> This seems like Autopage charged me twice for upgrade that was done? Is this correct?<br> I would like to hear as soon as possible from you.<br> <br> I still haven't heard a word from them. I have sent the email on 02.10.2015 also to Martin at Worcesterbranch, and not a word from him either.<br> It is unacceptable.<br> <br> <br> <br>