ZM
Zinhle M

1 reviews | Active since Jun 2015

06 Jul 2015, 16:16

No feedback on first complaint of ********** contr

The complaint sent 2nd June 2015 there has been no feedback nor resolution to the ********** phone contract opened in my name back in July 2013. I have requested my ID, signed contract and banking statement to authorize the new contract opened in 2013.They continue to debit my account even today 2 years and you are still taking my money without my authorization. I did not upgrade for that 076number that is having my account billed monthly. My last signed contract was done back in 2011 at Parkview. I want the consultant who authorized this contract to be brought to question. I want every sent taken from my account without my authorization. Autopage Northgate took my ID today and made me right a statement to have the contract terminated as I was told this contract is due to be upgraded again! This must end now!! I cannot keep reversing debit order (only may and June 2015 done).I will not rest until this is resolved by this company!

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Replies (1)
Autopage
Autopage's reply09 Jul 2015, 09:28
Official
Hello ZinhleTM,


We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage