GO
Giona O

1 reviews | Active since Mar 2015

15 Apr 2015, 16:36

No feedback on complaint, pathetic service!

After numerous phone calls and emails to the MD's desk regarding my ridiculous bill for data used, I have still not received a satisfactory answer and the matter is still not resolved.<br> <br> Was billed as follow for data use:<br> 2015-03-22 06:36:12 PM mymtn mymtn GPRS MTN Sunday MTN - MTN 139050 KB R 1 814.07<br> 2015-03-22 07:27:35 PM mymtn mymtn GPRS MTN Sunday MTN - MTN 319584 KB R 1 119.10<br> 2015-03-22 09:55:07 PM mymtn mymtn GPRS MTN Sunday MTN - MTN 137366 KB R 116.50<br> <br> On the first line I am billed R1814.07 for 139050KB used and on the 3rd line I am billed R116.50 for 137366KB used? This makes no sense! Seeing that Autopage have no interest to rectify their mistakes I will proceed with legal action and will not settle this bill.<br> <br> Clearly they charge what they want, when they want and I am sure there is a consumer act to protect the consumer against this ridiculous charges. I am fed up with Autopage and the poor service or rather no service they offer to their clients!! I will not settle this bill and will take legal action.

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Replies (1)
Autopage
Autopage's reply16 Apr 2015, 11:12
Official
Hello GionaO,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage