NO FEEDBACK ON CESSION OF CONTRACT

I left my previous employer and wanted to keep my cellphone number. My previous employer then got all the neccessary forms to cede the contract to my name, which we both completed and which I forwarded to the Brits branch of Autopage more than three weeks ago. They then requested further documents which I also forwarded to the Brits branch shortly thereafter.<br> I initially followed up with Autopage Head Office just over two weeks ago and I was informed that the documents were never forwarded to them. When I phoned the branch, I was told that the documents were forwarded to Autopage, but that the call centre will not neccessarily know whether it was there. I was further told that it couold take up to a month to finalise.<br> This is totally unacceptable, as I previously ceded a contract to my name at Vodacom, which only took about three days.<br> I urgently need feedback on this matter. As things stand now I am not sure whether I even want to be a client of theirs.