No feedback after a week!

So it's been a week and I have yet to receive any feedback from Autopage regarding my complaint.<br> http://hellopeter.com/autopage/complaints/still-being-billed-***<br> <br> I phoned Autopage on Friday and apparently I would have been refunded the amount that was incorrectly debited from my account, which is no longer with Autopage. I prefer to use the word ******, because that is what Autopage does. You ***** money and don't render a service! I knew my money would not be refunded, reference number for what it's worth 588062