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I was given following reference numbers: 802481 and 802483. I called in to the call centre on 12/08/2014 and spoke to a Fani, who said that he will speak to a manager and they will make a decision and I should give him 24 hours then will get back to me....24 hours has passed and this problem is not resolved and nobody got back to me. When I called him the next day he said that this cannot be corrected but I was billed for 1GB. I asked him to get his manager to call me back as I am not happy with the service. To date nobody has called me. I have been with autopage for over 10 years and this poor customer service. I have logged my compliant on hello peter last week and the supplier hasn't even responded with the generic message. Is this the manner in which you treat loyal customers???